Tech & Hardware Product Manager

Bij Fielddrive

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Jouw rol

Je ondersteunt interne en externe klanten op een transparante, eerlijke en objectieve manier,

Je bent een goede en vlotte communicator.

Je bent projectmatig betrokken op locatie bij klanten.

Je komt je beloftes na.

Over ons

Infrastructuur

Internationale werk sfeer

Internationale organisatie

Wat krijg je bij ons

Laptop

Onkostenvergoeding

Tankpas

Lease auto

13e maand

Flexibele werktijden

De vacature

Taakomschrijving

Location: Belgium, Hybrid We are seeking a proactive self-starter who wants to help build our software and hardware products: going from a new version of our self-check-in kiosks or upgrades to existing ones, to integrations with third-party registration providers to maybe even entirely new products. We want somebody who’s up for the challenge of taking a (sometimes ambiguous) target, translating it into requirements, prioritising them and - together with the engineering teams - working on a solution that makes our customers happy. All in a timely manner! The ideal candidate is pragmatic and goal-oriented and maintains keen attention to detail in fast-paced settings.

Min. of 3 years of development experience, preferably API & Integrations
Good to have product management experience 2+ years
Bonus: Experience in the Events industry
Qualification: min bachelor in a computer science, engineering or related field of study

Over Fielddrive

We are a band of easy-going, enthusiastic people working hard at growing our company. We believe you can help us. If you have a degree or extensive background in IT and like to support people with this, don’t hesitate to contact us now! We don’t expect you to know everything already, as long as you show willingness and capability to learn, you already have a great shot at joining our forces.

More concretely, we are looking for someone (M/F) that enjoys having contact with users and guiding them towards the most optimal solution, envisioning - and up to a point - implementing solutions if needed. It is not about spending hours on end writing code, it is more about being creative and finding easy ways to solve the pain of the customer by recombining what already exists. Of course, you will have to keep track of all the newest developments in our product suite and tools to expand your arsenal of possible solutions you can offer.

Functie eisen

Roles and Responsibilities: ● Enhance customer experience: Uncover and understand internal/external customer needs and translate them into requirements. Should be able to visit onsite events to identify challenges and gaps in the experience ● Facilitate Stakeholder Collaboration: Serve as the bridge between technical teams, product and business units, and external partners to prioritise features and ensure project alignment for Software and Hardware products. ● Create and Manage Product Roadmap: Develop the product roadmap outlining the lifecycle, tasks, timelines, and objectives. Share and refine the roadmap with team input to align with strategic goals. ● Product Documentation: Write Technical Product/API documentation and manage it for internal and external customers. ● Collaborate and Communicate with Teams: Work with internal teams, including developers, engineers, architects, quality assurance, and operations (project managers). Ensure requirements are fully understood and that implementation plans match expectations. Answer incoming questions about the product and its capabilities. ● Hardware Compatibility Management: Responsible for overseeing hardware-related requirements, including printer compatibility with our applications and their integration, to ensure seamless functionality and user experience across all hardware components.

What do we offer in return?

an open-minded company culture which appreciates taking the initiative and getting things done;
a very diverse job in which you will use multiple technologies on a regular basis + the coaching and guiding into those technologies where needed;
an international group of smart and motivated people to work with, all of which are eager to learn from each other and that don’t forget what it means to have fun;
a flexible work environment with the possibility to work from home;
an open and transparent culture where we value everybody’s input;
the chance to see a glimpse of the world if desired;
a market compliant salary and benefits.