System Engineer company-logo

Bij ASP

location icon

Brussel

Jouw rol

13de maand

Infrastructuur

Je adviseert klanten bij het inrichten van hun ICT infrastructuur.

13de maand

Je zorgt voor tweede-lijn ondersteuning.

werkniveau

Medior, senior

Functie vaardigheden

Infrastructuur

Over ons

Glijdende werkuren

Flexibele werktijden

Trainingen

Trainingen

Thuiswerken

Mogelijkheid tot thuiswerken

Open bedrijfscultuur

Open bedrijfscultuur

Wat krijg je bij ons

CV

Vast

Platte structuur

Mogelijkheid tot bedrijfswagen met tankkaart

Mogelijkheid tot bedrijfswagen met tankkaart

De vacature

Taakomschrijving

**We are looking for motivated system engineers to join our team as we are expanding to serve more customers. **

Together with your team, you are responsible for the operational management of the infrastructure of the clients assigned to you. You provide our clients with operational support (2nd and 3rd line) and you implement, patch, upgrade or migrate the client’s infrastructure (eg. VMWare, Hyper-V, Office 365, Azure,…). Helping customers with support is a normal task to start the job; the more experienced you get the more complex your task will become.

You have the following technical knowledge:

  • End-user computing, MECM (SCCM), Intune, asset staging, Group policy operations, Microsoft Active Directory, ADFS, Exchange, IIS, VMware virtualization, Microsoft Office 365 are all terms that you have already heard of or have experience with.
  • Knowledge of Microsoft PowerShell or any other scripting language is highly desirable
  • Understanding of ITIL concepts like incident management, change management, problem management, etc.
  • Backup, enterprise infrastructure monitoring, vulnerability management and patching products.
  • Knowledge of network switching: TCP/IP, subnet calculations, VLAN & load balancing concepts. CCNA certification is a plus.
  • Microsoft SQL Server, focus on (disaster) recovery techniques.

Over ASP

ASP is a fast-growing IT Multi Service Provider with over 40 employees. We are supporting our customers in their digitalization journey, this include providing them robust and safe on premise, hybrid and cloud infrastructure solutions as well as working with them on new and innovative processes. Helping our customers to achieve their business goals. We deliver IT services within a selected range of products. We offer IT infrastructure solutions (on premise, in the cloud) and ITSM cloud software. We manage the IT infrastructure of large companies like Brussels Airlines and Sodexo.

Functie eisen

What challenges do we have for you ? Together with your team, you are responsible for the operational management of the infrastructure of the clients assigned to you. You provide our clients with operational support (2nd and 3rd line) and you implement, patch, upgrade or migrate the client’s infrastructure (eg. VMWare, Hyper-V, Office 365, Azure,…). Helping customers with support is a normal task to start the job; the more experienced you get the more complex your task will become. As our System Engineer, your responsibilities will include:

  • Incident and service request handling in accordance with our internal procedures & processes
  • Implementation of projects for the client within the negotiated scope taking into consideration technical possibilities, respecting agreed milestones and deadlines
  • Remaining up to date with technology evolutions and making sure your knowledge remains ahead of the curve
  • Gain experience, become an expert in your field and guide your colleagues with their complex technical questions
  • Ownership for the client relationship: you are recognized by the client as a business partner, from whom to seek advise
  • Support the sales team by contributing to the pre-sales process
  • Technical/technological discussions with the clients
  • Be part of our 24x7 support team

**Continuous training is key **

You will receive formal and informal training to increase your professional expertise and to practise what you learned. This includes formal and on-the-job training, exchanging knowledge with colleagues/customers, and attending events and technologies conferences in Europe and USA.

**Small is beautiful **

We are a 40 people company based in Brussels, with remote offices in Sri Lanka. We operate on a project mode or ressource sharing and we focus our work on delivering successful projects and creating high client satisfaction.

**Our company culture is filled with #GoodEnergy **

ASP offices are open, dynamic spaces designed to foster creativity and collaboration. Remote work is part of our working model. We host regular breakfast events where our employees share knowledge and we organize fun company events. We value hard work, strong communication and the ability to approach challenges with flexibility and good humor.

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